Privacy Policy

We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy.

We want you to

  • Feel Comfortable using our desktop website, mobile sites and mobile applications.
  • Feel Secure, submitting information to us.
  • Contact us with your questions or concerns about privacy on this site.
  • Know that by using our sites you are consenting to the collection of certain data

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically by visiting www.universalmincon.com, by which you agree to be bound by the terms and conditions of this Privacy Policy.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Preamble

Our Commitment to Privacy:

We are committed to protecting the privacy of our customers. We have and will take measures that protect the privacy of personal information held by us.

This Privacy Policy provides you with details regarding:

  1. why we collect personal information;
  2. what we do with that information;
  3. the steps we take to ensure that access to that information is secure;
  4. how you can access personal information; and
  5. who you should contact if you have questions or concerns about our policies or practices.

We reserve the right to change this Privacy Policy at any time; however, any changes or additions regarding the reasons we use personal information will not apply to you unless you consent to them. We will alert you that changes have been made by indicating at the top of the Privacy Policy the date that it was last updated. Using our website ascertains your consent to share personal information with us.

Definition of Personal Information

Personal information is the personal and confidential information you provide to us, for us to reciprocate with you. In general terms, personal information means any information about an identifiable individual, For example, this includes your name, postal and email address, telephone number, etc.

1. Why and when we collect personal information?

We only collect such personal information as is strictly necessary for the purposes outlined in this Section. We collect information when you register with us and place orders. We may automatically collect some information when you visit our website, such as your computer’s network address and operating system, the site from which you linked to us, and the time and date of your visit and purchases. This information is not linked by us to personal information. This information may be collected through the use of “cookies” when you visit www.universalmincon.com

2. How we use personal information?

As part of our business operations, we hold and use certain personal information pertaining to you in order to process your requests/orders placed and to understand your needs so that we can enrich your shopping experience with www.universalmincon.com

3. How long do we hold your Information?

We hold onto your information as per regulations (governing us) specifying the length of time data should be held for. We destroy all personal data in a safe and secure facility when it is not needed. All personal information are kept in a safe, secured and accessible to authorized individuals only.

4. Online privacy practices.

(A) Collection:

We may collect personal information on-line when you visit our website as described in this section. In addition, we may collect cookie and web beacon information when you browse the website. Cookies are small files that are stored on your computer, and web beacons are electronic images that allow us to count visitors visiting certain Web pages, to access cookies, and to analyze whether advertising banners on our site or other sites were effective. We may use cookies and beacons to help optimize your shopping experience, to evaluate use of our website, and to support website analytics and marketing campaigns. In doing so, we may collect technical information such as your IP address, your browser type, the addresses of referring website, and your path through our website. Cookies help us to customize our home page for you and to better display pages according to your browser type. While cookies are optional for browsing they are required for registering, logging on, purchasing or adding items to your cart.

(B) Use:

We use personal information collected on-line as described (a) to respond to your questions and concerns and to understand your needs and preferences; (b) to conduct surveys and other research; (c) to fulfil your on-line orders and to facilitate dispatch of the products.

(D) Protection:

Personal information we collect on our website is stored electronically, and may be combined with other off-line information. Personal information entered on our website is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts information entered on our site before it is sent over the Internet. SSL also allows you to view securely your on-line account and registration information. Account information is accessible on-line only through the use of a password. To protect the confidentiality of personal information you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our website by any person using your password. We recommend that you do not include confidential, proprietary, personal in emails, including credit card numbers, passwords, prescriptions and other similar information.

5. Complaint process:

If you are not completely satisfied with or wish to submit comments concerning this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions to as mentioned below:

Headquarter

Plot No. 12, Near Rasoolpura Metro Station,

Begumpet Police Lines, Secunderabad, Hyderabad,

Telangana, India – 500003

All comments/complaints should be made to the Attention of: Mr. Malyadri Muvva

We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion.