We want you to
- Feel Comfortable using our desktop website, mobile sites and mobile applications.
- Feel Secure, submitting information to us.
- Contact us with your questions or concerns about privacy on this site.
- Know that by using our sites you are consenting to the collection of certain data
Our Commitment to Privacy:
We are committed to protecting the privacy of our customers. We have and will take measures that protect the privacy of personal information held by us.
- why we collect personal information;
- what we do with that information;
- the steps we take to ensure that access to that information is secure;
- how you can access personal information; and
- who you should contact if you have questions or concerns about our policies or practices.
Definition of Personal Information
Personal information is the personal and confidential information you provide to us, for us to reciprocate with you. In general terms, personal information means any information about an identifiable individual, For example, this includes your name, postal and email address, telephone number, etc.
1. Why and when we collect personal information?
We only collect such personal information as is strictly necessary for the purposes outlined in this Section. We collect information when you register with us and place orders. We may automatically collect some information when you visit our website, such as your computer’s network address and operating system, the site from which you linked to us, and the time and date of your visit and purchases. This information is not linked by us to personal information. This information may be collected through the use of “cookies” when you visit www.universalmincon.com
2. How we use personal information?
As part of our business operations, we hold and use certain personal information pertaining to you in order to process your requests/orders placed and to understand your needs so that we can enrich your shopping experience with www.universalmincon.com
3. How long do we hold your Information?
We hold onto your information as per regulations (governing us) specifying the length of time data should be held for. We destroy all personal data in a safe and secure facility when it is not needed. All personal information are kept in a safe, secured and accessible to authorized individuals only.
4. Online privacy practices.
We use personal information collected on-line as described (a) to respond to your questions and concerns and to understand your needs and preferences; (b) to conduct surveys and other research; (c) to fulfil your on-line orders and to facilitate dispatch of the products.
Personal information we collect on our website is stored electronically, and may be combined with other off-line information. Personal information entered on our website is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts information entered on our site before it is sent over the Internet. SSL also allows you to view securely your on-line account and registration information. Account information is accessible on-line only through the use of a password. To protect the confidentiality of personal information you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our website by any person using your password. We recommend that you do not include confidential, proprietary, personal in emails, including credit card numbers, passwords, prescriptions and other similar information.
5. Complaint process:
# 36-72-463, Sundar Nagar,
Beside Panchamukha Anjaneya Swamy
Temple, Ongole – 523 002,
Prakasam Dt., Andhara Pradesh.
All comments/complaints should be made to the Attention of: Mr. Malyadri Muvva
We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion.