FAQs
Why visit universalmincon.com regularly?
Why purchase from universalmincon.com?
We are committed to ensure 100% Purchase Protection through SSL protocol and ensure for safe ordering for the shopping done on universalmincon.com. Our website is designed to help you find & order products easily, protect your data and experience a great shopping, right from choosing your products to receiving them. Also we ensure you that the same products will be dispatched to you as shown, mentioned & specified in our website. E-mail alerts will be sent from an email address hyd@universalmincon.com We also request you to add this email address to your Contact List to allow important messages to be received in your inbox. This will prevent significant messages from getting wrongly classified as spam.
Why should I register to place my order?
What do you do with my personal details?
We do not use your personal details provided during registration for any other commercial purpose. We need your particulars only to contact you in case of any problem in dispatch or to reconfirm the orders in case of high value items
How to make payment?
You can make payment through any credit cards/debit cards.We accept payment by Visa, MasterCard, Maestro, Credit Card/Net Banking and Offline (RTGS/NEFT/CHEQUE/DD/CASH DEPOSIT). Credit card details are processed using at least SSL 128 bit encryption and are not stored by us. Your card will be charged as per Indian currency mentioned in our site.
How safe is my transaction through your site?
Transactions at universalmincon.com are absolutely safe. Our site uses SSL protocol and your credit card details are processed in encrypted form so that nobody knows the details. You can be assured of safe transaction.
Can I pay by cheque/DD/cash deposit/NEFT/RTGS?
Yes, you can also pay by cheque/DD/cash deposit. But your order will be executed only after the complete payment is received in our bank account as mentioned below. For further information please contact our hyd@universalmincon.com
Our Bank Details are as mentioned below for paying offline in terms of RTGS/NEFT/CHEQUE/Online:
OUR BANK DETAILS:
Company Name: Universal Enterprises
Bank Name: HDFC BANK LIMITED
Branch: VIP ROAD, ONGOLE
Account Number: 59203666999999
IFSC Code: HDFC0004312
When do you normally dispatch the products?
Once the complete payment (100% advance) is credit into our account your dispatches take place normally in 7-10 business days. On special occasions like New Year, Diwali, Public holidays, Natural Calamities etc. the deliveries may go beyond the time specified.
How to know whether my order is dispatched or not?
As soon as your order is dispatched, you will receive a confirmation through e-mail with the details of delivery, i.e., date, name of the recipient, products delivered, consignment number and mode of delivery.
Is there any cancellation/refund policy?
universalmincon.com will not accept the return of a product once it is delivered. There is no cancellation or refund policy observed by us as the products offered by us are not domestic products but safety products and taking safety in view of our users we don’t promote cancellation/refund policy.
What if the products are damaged/not as per what is shown, mentioned & specified in our website?
We ensure proper packing and dispatching of the products keeping in view that it can sustain a minimum wear and tear while in transit but we are not liable for the damage occurred in transit. If the damage occurred in transit is beyond the repair then we would claim the transportation for the compensation. If you receive the product that is against what we have shown, mentioned & specified then we have the authorization to cancel your order and refund your payment or else a replacement is provided.
