Sales Coordinator Job description JD:
The Sales Coordinator provides essential support to the sales team by handling administrative and customer service tasks, preparing quotations, coordinating with clients and ensuring smooth internal processes. The role helps ensure efficient sales operations and contributes to achieving overall sales targets.
Key Responsibilities:
Support the sales team in day-to-day operations, including preparing quotations, proposals, and sales reports.
Respond to customer inquiries via email, phone, or in person, and provide timely and accurate information.
Coordinate order processing, follow-ups, and delivery schedules with the logistics and operations teams.
Maintain and update sales and customer records in SAP, CRM or ERP systems.
Assist in tracking sales performance, targets, and preparing weekly/monthly reports.
Follow up with clients for quotations, order confirmations, and payments.
Coordinate internally between departments to ensure customer requirements are met.
Schedule client meetings, product demonstrations, and site visits as needed.
Handle post-sales support, including documentation, invoicing, and resolving customer complaints or delays.
Maintain a database of customer contacts and assist in marketing campaigns when required.
Qualifications & Requirements:
Bachelor’s degree in Business Administration, Marketing or a related field.
4+ years of experience in a sales coordination or administrative support role.
Strong organizational and multitasking skills.
Excellent written and verbal communication.
Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM/ERP systems is an advantage.
Attention to detail and ability to work under pressure in a fast-paced environment.
Team player with a proactive and customer-centric approach.
